Get Support

We are here to ensure your Maison Blooms experience is perfect. Whether you have a question about our collections, need assistance tracking your order, or simply want guidance on choosing the right bouquet, our dedicated support team is ready to assist you.

How Can We Help You Today?

Order Inquiries

Need an update on your delivery or help with a recent purchase? Please include your order number in your message so we can provide you with a quick and accurate response.

Custom Commissions

Interested in a bespoke creation or event styling? Our design team is ready to help bring your vision to life.

Care & Styling Advice

Not sure how to display your blooms or need tips on keeping them looking their best? We are happy to provide personalized styling suggestions.

Ways to Reach Us

Email Us

For all support requests, please send an email to:




To ensure a prompt reply, please use a clear subject line (e.g., "Order Inquiry - [Your Order #]" or "Custom Design Request").

Response Time

We strive to respond to all inquiries within 24–48 hours, Monday through Friday.

Please note that we are a small team hand-crafting each piece, and we appreciate your patience as we get back to you.