Our flowers are crafted from high-quality, premium fuzzy wire (pipe cleaners). They are meticulously designed and curated to look incredibly lifelike, offering all the beauty of fresh flowers with the added benefit of being completely maintenance-free.

None at all! That is the beauty of Maison Blooms. They never wilt, never need watering, and keep their vibrant color year-round. They are perfect for homes, offices, and businesses.

Simply use a gentle duster or a cool, low-power hair dryer to remove dust occasionally. They will look brand new for years.

We offer nationwide shipping across New Zealand via NZ Post. Whether you are in Auckland, Wellington, Christchurch, or a rural town, we ensure your order reaches you securely. We are also pleased to offer international shipping, bringing our handcrafted floral art to customers around the globe.

Each order is meticulously hand-wrapped in our Signature layered paper and placed in a sturdy, protective corrugated cardboard box to ensure it arrives in perfect, boutique-ready condition.

Orders are typically dispatched from our Dunedin studio within 1–2 business days. Once dispatched, NZ Post generally takes 2–4 business days for delivery, depending on your location.

Yes! Once your order is dispatched, you will receive an email with your NZ Post tracking number so you can follow its journey to your door.

Absolutely! We offer a FREE personalized gift card with every purchase. Simply write your message in the "Gift Message" box at checkout, and we will elegantly print it on a premium card to include in your package.

We love creativity! If you have a specific color theme or floral mix in mind, please message us directly on our social media channels or email us at support@maisonbloomsnz.com, and we will work with you to craft the perfect arrangement.

We take great pride in our protective packaging. However, if your order is damaged in transit, please contact us within 24 hours of delivery with photos of the damaged box and bouquet, and we will make it right.

We are here to help! Send us a message on TikTok or Instagram, or email us at support@maisonbloomsnz.com. We aim to respond to all inquiries within 24 hours.